Frequently Asked Questions

MEKANIK is a one-stop-shop designed to connect automobile users with various automotive services. It offers features such as connecting users with mechanical engineers and spare parts dealers, providing safety tips, car sales advertisements, and more.
MEKANIK allows you to find/chat up certified mechanical engineers based on the services you require. In case of emergencies, the app can suggest nearby mechanics with their contact details. Click here to find a mechanic
Yes, MEKANIK connects users with spare-parts dealers, using factors such as location, specialization etc. making it easier for you to purchase automotive parts directly through the app.
Absolutely! All MEKANIK have been thoroughly vetted and licensed to conduct business on the platform, in case of any suspicion of fraud, flag the vendor or send a report to us via support.
Yes, MEKANIK offers a "Chat with a Mekanik" feature where you can engage in one-on-one conversations with automotive experts for personalized advice.
MEKANIK is developed for both iOS and Android platforms. There's also a web version primarily focused on e-commerce aspects of the service.
Yes, MEKANIK is considering expanding its services to include car rentals, car insurance, car tracking, and towing van services in the future.
MEKANIK implements secure authentication methods, such as email/phone number verification, KYC for vendors, as well as social media logins. The app also ensures that user data is stored securely and implements measures to protect against unauthorized access.
MEKANIK verifies the credentials of mechanical engineers and conducts background checks on spare parts dealers before they can offer services through the app. We also implement a rating and review system to maintain high-quality service standards.
A: Yes, MEKANIK allows you to set up maintenance reminders based on your vehicle's make, model, and usage. The app will notify you when it's time for routine services like oil changes, tire rotations, or other manufacturer-recommended maintenance.
MEKANIK employs industry-standard encryption techniques to protect your personal and vehicle information. We adhere to strict data protection policies and only share necessary information with service providers when you request a service.
Yes, MEKANIK allows you to add and manage multiple vehicles under a single account. You can easily switch between vehicles when requesting services or setting up maintenance reminders.
The real-time chat connects you directly with a certified mechanic. All conversations are private and encrypted. Mechanics can only see the information you choose to share about your vehicle and its issues.
MEKANIK uses secure payment gateways for transactions. While we don't store your full payment details, you can choose to save payment methods securely for future use. You can manage or delete saved payment methods at any time.
A: MEKANIK offers customizable notification settings. You can choose which types of alerts you want to receive, such as maintenance reminders, nearby service offers, or automotive news updates, through the app's settings menu.
MEKANIK only accesses your location when you're actively using location-based features, such as finding nearby mechanics or spare parts dealers. You can control location permissions through your device settings or within the app.
Yes, you can request to delete your account and associated data through the app's settings or by contacting our support team. Upon verification, we will remove your personal information from our systems in accordance with data protection regulations.
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