Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy outlines how MEKANIK collects, uses, and protects your personal information when you use our mobile application and website.

Information Collection

We collect personal information such as your name, email address, phone number, and location when you register, use our services, or interact with our app. We also collect information about your vehicle and service preferences.

Use of Information

The information we collect is used to provide and improve our services, process transactions, send notifications, and communicate with you. We may use your information to personalize your experience and provide tailored recommendations.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is encrypted and stored securely.

Emergency Assistance

Mekanik provides instant help in case of a breakdown or accident. Users can request roadside assistance, towing, or other services with just a few taps. This feature ensures quick support when needed most, minimizing downtime and stress. Mekanik's emergency team coordinates with verified mechanics and service providers to deliver prompt and reliable assistance.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in delivering our services, subject to strict confidentiality agreements.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your preferences and opt-out of certain communications through your account settings

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our app or website

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@mekanik.com

Vehicle Management

Mekanik's vehicle management feature allows users to store and track their vehicle's service history and maintenance in one place. Users can access their vehicle's information, schedule repairs and receive notifications for upcoming services. This feature helps users stay organized, ensuring their vehicle is always in top condition.

Reviews and Ratings

Mekanik's review and rating system enables users to leave feedback for mechanics, spare parts dealers, and services. This feature helps build trust and accountability within the community, ensuring users make informed decisions and get quality services.

Spare Parts Catalog

Mekanik's comprehensive spare parts catalog allows users to browse and purchase genuine spare parts from authorized dealers. Users can search by vehicle make, model, or part name, and filter results by price, brand, and availability. This feature ensures users get the right parts for their vehicle, with fast delivery or pickup options.